Privacy Policy

Last Updated: June 2026

Granite Depot respects your privacy and is committed to protecting the information you provide when using our website and services. This Privacy Policy explains what information we collect, how we use it, and the choices available to you regarding your personal data.

Information We Collect

When you visit our website, contact us, request a quote, schedule an appointment, or communicate with our team, we may collect the following information:

Personal Information

• Full name

• Email address

• Phone number

• Property address

• ZIP code

• Information related to your remodeling or countertop project

• Any additional information you voluntarily submit through forms, emails, or phone calls

Automatically Collected Information

We may automatically collect certain technical information when you browse our website, including:

• IP address

• Browser type and version

• Device information

• Pages visited

• Time spent on the website

• Referring websites

• Geographic region (approximate location)

• Website interaction data

This information helps us improve our website and better understand user behavior.

How We Use Your Information

We use collected information to:

• Respond to inquiries and quote requests

• Schedule consultations and showroom visits

• Provide countertop and remodeling services

• Communicate regarding projects and appointments

• Improve customer service and website functionality

• Send service-related communications

• Analyze website performance and marketing effectiveness

• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to improve user experience and measure website performance.

These technologies may help us:

• Remember user preferences

• Analyze website traffic

• Measure advertising performance

• Improve website functionality

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Third-Party Services

We may use trusted third-party service providers to operate our website and business, including:

• Website hosting providers

• Analytics platforms

• Customer relationship management (CRM) systems

• Appointment scheduling tools

• Advertising and marketing platforms

• Email communication services

These providers may access information only as necessary to perform services on our behalf and are expected to maintain appropriate security measures.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be 100% secure.

Data Retention

We retain personal information only as long as reasonably necessary to:

• Provide requested services

• Maintain business records

• Resolve disputes

• Enforce agreements

• Comply with legal requirements

Your Privacy Rights

Depending on your state of residence and applicable law, you may have the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of personal information

• Object to certain processing activities

• Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Granite Depot

Email: info@granitedepotstores.com

Knoxville Showroom

1215 Middlesettlements Rd
Maryville, TN 37801
Phone: (865) 724-1444

Johnson City Showroom

5728 Kingsport Hwy
Johnson City, TN 37615
Phone: (423) 207-6458

Sevierville Showroom

1427 Winfield Dunn Pkwy
Sevierville, TN 37876
Phone: (865) 800-3781