Terms and Conditions

Last Updated: June 2026

Welcome to Granite Depot. By accessing or using granitedepotstores.com (the “Website”), you agree to be bound by these Terms of Use. If you do not agree with these terms, please discontinue use of the Website.

Acceptance of Terms

By accessing, browsing, submitting information through, or otherwise using this Website, you acknowledge that you have read, understood, and agreed to these Terms of Use and all applicable laws and regulations.

Website Purpose

The information provided on this Website is intended solely for general informational and marketing purposes regarding Granite Depot’s products and services, including countertops, remodeling, fabrication, installation, and related services.

Nothing on this Website constitutes a binding offer, warranty, or contractual commitment unless expressly stated in a written agreement signed by both parties.

Estimates and Pricing

Any pricing, estimates, project costs, financing information, promotions, discounts, or service descriptions displayed on the Website are provided for informational purposes only and may change without notice.

Online quotes, calculators, and estimate requests are approximate and do not constitute a final proposal.

Final pricing is determined only after:

• Material selection

• Site measurements and templating

• Project evaluation

• Written proposal

• Signed contract

Additional charges may apply depending on project scope, material availability, structural conditions, customization requirements, and site-specific factors.

Product Availability

Natural stone, quartz, marble, granite, and other materials may vary in:

• Color

• Pattern

• Veining

• Texture

• Finish

• Thickness

Images displayed on the Website are for illustrative purposes only and may not perfectly represent actual products.

Inventory availability may change without notice.

Intellectual Property

All content on this Website, including but not limited to:

• Text

• Images

• Graphics

• Logos

• Videos

• Designs

• Layouts

• Icons

• Software

• Marketing materials

is owned by Granite Depot or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, transmit, display, or exploit any content without prior written consent.

User Conduct

You agree not to:

• Use the Website for unlawful purposes

• Attempt unauthorized access to systems or data

• Introduce malicious code, malware, or viruses

• Interfere with Website functionality

• Harvest or collect personal information from other users

• Submit false, misleading, or fraudulent information

We reserve the right to restrict access to any user who violates these Terms.

Third-Party Links

This Website may contain links to third-party websites or resources for convenience.

Granite Depot does not control and is not responsible for the content, policies, services, or practices of any third-party websites.

Accessing external websites is at your own risk.

Warranty Information

Granite Depot may provide workmanship warranties on certain services as outlined in customer contracts.

Manufacturer warranties for countertops, slabs, sinks, fixtures, or other products are provided solely by the respective manufacturers.

Warranty coverage, limitations, exclusions, and claim procedures are governed by the applicable warranty documentation provided at the time of purchase.

Disclaimer of Warranties

The Website and all information contained herein are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Granite Depot disclaims all warranties, express or implied, including but not limited to:

• Merchantability

• Fitness for a particular purpose

• Accuracy

• Reliability

• Non-infringement

We do not guarantee uninterrupted or error-free operation of the Website.

Limitation of Liability

To the maximum extent permitted by applicable law, Granite Depot, its owners, employees, contractors, affiliates, suppliers, and representatives shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from:

• Use of the Website

• Inability to use the Website

• Reliance on Website content

• Errors or omissions

• Delays or interruptions

• Third-party actions

Our total liability relating to Website use shall not exceed the amount, if any, paid by you for access to the Website.

Indemnification

You agree to defend, indemnify, and hold harmless Granite Depot and its affiliates, officers, employees, and contractors from any claims, liabilities, damages, losses, or expenses arising from your violation of these Terms or misuse of the Website.

Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how personal information is collected, used, and protected.

Changes to Terms

Granite Depot reserves the right to update, modify, or replace these Terms of Use at any time without prior notice.

Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

Governing Law

These Terms shall be governed and interpreted under the laws of the State of Tennessee, without regard to conflict-of-law principles.

Any disputes arising from these Terms or Website use shall be subject to the exclusive jurisdiction of courts located within the State of Tennessee.

Contact Information

If you have questions regarding these Terms of Use, please contact us:

Granite Depot

Email: info@granitedepotstores.com

Knoxville Showroom

1215 Middlesettlements Rd
Maryville, TN 37801
Phone: (865) 724-1444

Johnson City Showroom

5728 Kingsport Hwy
Johnson City, TN 37615
Phone: (423) 207-6458

Sevierville Showroom

1427 Winfield Dunn Pkwy
Sevierville, TN 37876
Phone: (865) 800-3781